Norton's owner, Patrick Kuhn, was once employed as a foreman in a panel beating shop. To make an extra penny, he started panel beating for private clients after hours in his backyard in Bonteheuwel.
In 1980, Patrick resigned from his day job and put all his energy into his panel beating business. Unable to get a bank loan as a black entrepeneur, Patrick bought a wrecked car, fixed it and sold it at a profit. With this money he rented a business premises and registered his business in the same year.
Sticking to strict business principles, Nortons Auto Services started small and grew slowly but surely, while maintaining a reputation of quality service - which Patrick considers the best marketing tool.
In addition to using only recognised dealer parts, and working with reputable dealers and insurance companies, Patrick regsitered his business with the South African Motor Body Association (SAMBRA) in 1987. SAMBRA rated Nortons as a Major Structural Repairer, which is the highest SAMBRA rating.
Now one of the biggest panel beating companies in the Western Cape, Nortons Auto Services began as a modest enterprise fueled by one man's dream.